Shipping policy
All orders will be processed 24-48 hours after your order is placed. This DOES NOT include weekends or holidays. Shipping takes 5-7 BUSINESS days, NOT including weekends or holidays. Once your order is shipped you will receive a tracking number.
At this time, we only offer USPS for our shipping method. Please visit www.usps.com to track and locate updates.
Please make sure that you provide a correct shipping address prior to checking out. Once your order is placed a refund will not be granted for an incorrect address HOWEVER, if you notice the mistake the same day you place your order and BEFORE your order is shipped a $5 address change fee is needed to manual correct the change in the system.
If you have questions or concerns, please contact us at info.jserenity@gmail.com
